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PanglossTech Service Policy

PanglossTech Privacy Policy

PanglossTech respects and values the privacy of its customers and visitors. No private information will be shared or sold to any third party. Personal information is used only for accounting and internal site evaluation purposes. The only e-mails you will receive from PanglossTech are information regarding orders, as well as notification of any updates to the specific products that you have purchased.

PayPal is the authorized payment gateway for PanglossTech. The policies of PayPal may be obtained during checkout or at the PayPal website.

Cookies and Javascript must be enabled for the correct processing of orders and are not used for other purposes.

 

PanglossTech Shipping Policy

PanglossTech orders will be processed within three (3) business days of payment confirmation. Orders are not processed on weekends and holidays.

Orders shipped to the USA are shipped via UPS Ground (1-5 business days). International orders are shipped by US Postal Service Priority Mail (6-10 business days).

Please be sure to choose the correct shipping location or your order cannot be processed correctly.

If you require other shipping solutions, please Contact PanglossTech.

You will be notified by e-mail when the order is shipped.

The shipment should arrive within 2-3 business days for US shipments and 6-10 business days for Non-US shipments.

 

PanglossTech Return Policy

PanglossTech products may be returned within two weeks of receipt. A Returned Merchandise Autorization (RMA) must be obtained prior to return of the product. Refund of the purchase price will be completed upon receipt of the returned product by PanglossTech.

RMA requests should be directed to:

Product shipping charges and return shipping charges are not refundable. Damage during shipping is the responsibility of the shipper and claims for such damage must be directed to the shipper. Products should be inspected upon receipt to determine any damage.

 

PanglossTech Contacts

Please direct inquiries to:

 

Support and technical assistance for PanglossTech products is available by e-mail.

Send questions and requests to: